Legal
Privacy Policy
How Northwest Flooring collects, uses, and protects the information you share through this website.
Last updated September 12, 2026
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Questions about this page?
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Information We Collect
We collect information you give us directly when you request an estimate, send a message, or call the office. We also collect a limited amount of technical information automatically when you browse the site.
Contact details such as your name, phone number, email address, and property address.
Project details such as the rooms involved, the flooring type you are considering, and your timing.
Anything else you choose to include in a message or attachment.
Technical information such as browser type, device type, referring page, and the pages you visit.
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How We Use Information
We use what you give us to respond to your inquiry and to run the business. We do not use it for anything you would not reasonably expect from a flooring contractor.
Responding to inquiries and scheduling site visits.
Preparing estimates and written scopes of work.
Ordering materials and coordinating installation.
Maintaining records of completed work and warranty coverage.
Improving the website and understanding which pages people find useful.
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Cookies And Analytics
This site uses a small number of cookies to keep it working correctly and to understand aggregate traffic. We do not use cookies to build advertising profiles or to sell information about you. Our cookie policy explains the categories in more detail and how to turn them off.
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Sharing And Disclosure
We do not sell personal information. We share it only where it is necessary to deliver the work you asked for, or where the law requires it.
Suppliers and manufacturers, to order and warranty the materials for your project.
Subcontracted specialists where a project requires a trade we do not perform in house.
Service providers who host the website, deliver email, or process payments, under confidentiality obligations.
Authorities, where disclosure is required by law or needed to establish or defend a legal claim.
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How Long We Keep It
We keep inquiry records only as long as we reasonably need them. Estimates that do not become projects are held for a limited period in case you come back to us. Records tied to completed work are kept for the length of the applicable warranty and any period required for tax and accounting purposes.
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Your Rights And Choices
You can ask us what we hold about you and what we have done with it. Depending on where you live, you may also have the right to correct, delete, or restrict the use of your information, or to object to it.
Request a copy of the personal information we hold about you.
Ask us to correct anything that is inaccurate or out of date.
Ask us to delete information we no longer need to keep.
Opt out of non-essential email at any time.
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Security
We take reasonable measures to protect information in transit and at rest, and we limit internal access to people who need it to do their job. No website or email system is perfectly secure, so please do not send sensitive financial or identity documents through the contact form.
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Children’s Privacy
This website is intended for adults arranging work on a property. We do not knowingly collect personal information from children. If you believe a child has provided information through this site, contact us and we will delete it.
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Changes To This Policy
We may update this policy as the business or the law changes. The date at the top of this page reflects the most recent revision, and material changes will be noted on the site.
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Contact Us
Email hello@northwestflooring.com or call (203) 555-0184 with any question about this policy or the information we hold. We respond in line with the timescales set by applicable law.
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